The basic fundamentals of a good auction Part-4

D) Answer questions and leave feedback. I'm surprised, when I go to purchase an item, how many sellers never return my email queries. If I don't find out what I want to know about the item, I won't bid on it. Be prompt in your replies and answer all questions truthfully and professionally. It's also a good idea, if you can, to update the listing with new information if the query has shown something lacking in the listing. When the auction is over, leave feedback EVERY TIME. Buyers appreciate this and are more likely to leave feedback for you as well.

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